Notifications & support
Notifications and activity history
Which events create a notification, who receives it and where to find the full history.
Notifications: open the bell at the top of the app. Unread items are marked; Mark all as read clears them. Each notification opens the related proposal, quote request or support request.
Only three kinds of event create a notification: a customer accepts a proposal through its link; a supplier submits or updates a quote through its link; RHACOVA support replies to your request. Nothing else notifies you — not actions by your team, acceptances you record yourself, client responses to Project Updates, finance records or job changes.
Who receives it: one person — whoever created the proposal or quote request, while they are still in the company; otherwise the owner. Support replies go only to the person who sent the request. RHACOVA may also send an email for these events, but the action never depends on that email and delivery is not guaranteed.
Activity history: open Activity in the main navigation to see recorded events across the company. Filter by text, module, person (Everyone, Only me, Others) and dates. Jobs, estimates, proposals and quote requests also show their own history on their pages.
History shows only what was recorded when it happened and cannot be edited. Finance events appear only to people with permission to view finance; cash and bank events also need cash permission.